How long can I have the jumping castle for?
The jumping castle is yours for the day. After we planned our delivery route for the day, we will give you an estimated time of delivery. Collections are made the following day except on Sundays where we collect the jumping castle the same day.We try to be as flexible as possible and work around times that are convenient with you.
Can the jumping castle be inflated indoors?
Yes, some of our jumping castles can be inflated indoors. You will need to check the ceiling height of the venue to see if our castles will fit. Just remember to operate the castle safely there must be at least 1.5m clearance around it.
What surface can the inflatable go on?
The inflatable can go on grass, paving, floor. We do not allow our castles to be placed on sand.
My garden is on a slope, can I still have a jumping castle?
Please advise us at the time of booking if your garden is not level, it may be necessary for us to visit your garden prior to your party to tell you if it is suitable for jumping castle hire or not. Normally we are able to secure the castle to prevent any side movements.
We live outside your delivery area; can I still have a jumping castle?
We normally do not deliver outside our delivery area during peak times. During the off peak times we will consider it on a case by case bases.
Can I collect the Jumping Castle and set it up myself?
No, for safety reasons we will deliver and setup the jumping castle for you. You don’t need to do anything other than have a great time at your party.
Can we keep the jumping castle overnight?
Yes, except on Sundays where we collect the same day.
What if it rains?
If it is raining on the day of your party, you can cancel the booking, but your deposit will not be refunded. If however it only rains after the item is delivered and set up no monies will be refunded.
Can adults go on the Jumping Castle?
Yes but only if prior arrangement was made as we need to charge an exstra fee for damages. Only on our Gladiator Slide and Waterslide can accomodate adults. Our standard jumping castles are for children up to the age of 12, and will not withstand the weight of an adult. Adults weight put too much stress on the seams, damaging the material and stitching. Their weight will also make it difficult to bounce and will not be much fun anyway.
How many children can use the jumping castle at the same time?
All the jumping castles can take up to 12 children. Please see that the same size children bounce together. This will prevent injuries and also make it more enjoyable for the children.
Do I need to provide anything?
Access to a power supply for the inflatables, and water hose for the waterslide. We will bring all the necessary equipment with us. This will include the jumping castle that you have hired, electric blower, extension leads, safety pegs, if required. Our extension leads are 15 to 25m long.
What do I need to do on the day?
We need clear access to the place you would like the jumping castle situated. The jumping castle will be wheeled to the location on a trolley. The Jumping Castle and Trolley are approximately +- 800mm wide. Please tell us at the time of booking if you have any narrow access ways, a torturous route, or if there are lots of steps to the location. Please make sure that your sprinkler system is switched of for the durations of the jumping castle hire.
How long does it take to set the jumping castle up?
We usually takes 15-20 minutes to set up the jumping castle.
Can the inflatable be in contact we walls and trees
No, the jumping castle can suffer abrasion damage if it’s in direct contact with branches or walls. When we deliver the jumping castle we will place it so as to avoid contact with these damaging surfaces.
How does the jumping castle stay blown up.
The jumping castle is not a sealed unit. It is therefore continually filled with air which comes from an electric blower. The blower is connected to your power supply by an extension cord supplied by us. Electricity usage will amount to around 30 cents per hour.
Can I switch the fan off if the party has finished?
Yes, just switch off the power and unplug the extension lead from your socket. Please be aware that the jumping castle will deflate very quickly. Make sure that there is nobody on the jumping castle when you switch it off. Please do not allow anybody to walk on the jumping castle once it is deflated, this also causes damage to the jumping castle.
What else should I be aware of?
Please keep shoes, sharp objects, food, streamers, poppers, etc away from the jumping castle as they stain the vinyl. Face paint also stains the vinyl. Please make sure all children’s faces are completely dry prior to them jumping.
I’ve been let down before by other jumping castle companies, how are you different?
Jump For Fun takes great pride in the top quality service it provides. Once your booking has been made, you can rest assured that your jumping castle will arrive as requested. We will contact you the day before your party to confirm and check the booking details with you. Should you need to change any part of your booking at any time, please don’t hesitate to contact us.
Do I need to pay a deposit.
We require a R100 deposit to be paid into our bank account. If you order a birthday cake and party boxes we reuire a 40 % deposit.
How is payment made and when?
CASH payments on the day of delivery. Payments can also be made prior to the day by direct deposit into our bank account. No cheques will be accepted.